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                                                    IF YOU RESIDE IN THE UNITED STATES, PLEASE NOTE: SECTION 34 OF THESE TERMS OF SERVICE CONTAINS AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. IT AFFECTS HOW DISPUTES WITH AIRBNB ARE RESOLVED. BY ACCEPTING THESE TERMS OF SERVICE, YOU AGREE TO BE BOUND BY THIS ARBITRATION PROVISION. PLEASE READ IT CAREFULLY.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, A CLAUSE THAT GOVERNS THE JURISDICTION AND VENUE OF DISPUTES, AND OBLIGATIONS TO COMPLY WITH APPLICABLE LAWS AND REGULATIONS.

IN PARTICULAR, HOSTS SHOULD UNDERSTAND HOW THE LAWS WORK IN THEIR RESPECTIVE CITIES. SOME CITIES HAVE LAWS THAT RESTRICT THEIR ABILITY TO HOST PAYING GUESTS FOR SHORT PERIODS. THESE LAWS ARE OFTEN PART OF A CITY’S ZONING OR ADMINISTRATIVE CODES. IN MANY CITIES, HOSTS MUST REGISTER, GET A PERMIT, OR OBTAIN A LICENSE BEFORE LISTING A PROPERTY OR ACCEPTING GUESTS. CERTAIN TYPES OF SHORT-TERM BOOKINGS MAY BE PROHIBITED ALTOGETHER. LOCAL GOVERNMENTS VARY GREATLY IN HOW THEY ENFORCE THESE LAWS. PENALTIES MAY INCLUDE FINES OR OTHER ENFORCEMENT. HOSTS SHOULD REVIEW LOCAL LAWS BEFORE LISTING A SPACE ON AIRBNB.

Last Updated: October 27, 2016


Key Terms

Airbnb provides an online platform that connects hosts who have accommodations to list and book with guests seeking to book such accommodations (collectively, the “Services“), which Services are accessible at www.airbnb.com and any other websites through which Airbnb makes the Services available (collectively, the “Site“) and as applications for mobile, tablet and other smart devices and application program interfaces (collectively, the “Application“).

If you are using the Site, Application or Services and you reside in the USA, these Terms of Service are between you and Airbnb, Inc. If you reside outside of the USA and the People’s Republic of China (which for purposes of these Terms of Service does not include Hong Kong, Macau and Taiwan) (hereinafter “China”), these Terms of Service are between you and Airbnb Ireland. If you reside in China, these Terms of Service are between you and Airbnb Internet (Beijing) Co., Ltd. (“Airbnb China”) except where you book Accommodation or when you create a Listing outside of China, in which case these Terms of Service are between you and Airbnb Ireland for that transaction. If you initially reside in the USA and contract with Airbnb, Inc., but subsequently change your residence to outside of the USA, you will contract with Airbnb China if you change your residence to China and with Airbnb Ireland otherwise, from the date on which your place of residence changes, and so on and so forth. (Airbnb, Inc., Airbnb Ireland and Airbnb China are each hereinafter referred to as “Airbnb“, “we“, “us“, or “our“). Additionally, if your Airbnb contracting entity under this Section is Airbnb China, you will nevertheless contract with Airbnb Ireland for all Bookings confirmed prior to December 7, 2016 at 10:00am UTC. Airbnb Payments, Inc., Airbnb Payments UK Ltd., Airbnb Payments India Pvt. Ltd. and Airbnb China (individually and collectively, as appropriate, “Airbnb Payments“) handle any and all payments and payouts conducted through or in connection with the Site, Application or Services (“Payment Services“). Payment Services provided by Airbnb Payments are subject to the Payments Terms of Service (“Payments Terms“).

“Accommodation” means residential and other properties.

“Airbnb Content” means all Content that Airbnb makes available through the Site, Application, Services, or its related promotional campaigns and official social media channels, including any Content licensed from a third party, but excluding Member Content.

“Booking” means a limited license granted by the Host to the Guest to enter and use the Listing for the limited duration of the confirmed booking, during which time the Host (only where and to the extent permitted by applicable law) retains the right to re-enter the Accommodation, in accordance with the Guest’s agreement with the Host. Please note, as used on the Site, Applications, and Services, “short term rental” and “home sharing” have the same meaning as “Booking;” all three terms mean a limited license to enter and use the Accommodation for the duration of the confirmed booking as defined above.

“Booking Request Period” means the time period starting from the time when a Booking is requested by a Guest (as determined by Airbnb in its sole discretion), within which a Host may decide whether to confirm or reject that Booking request, as stated on the Site, Application or Services. Different Booking Request Periods may apply in different places.

“Collective Content” means Member Content and Airbnb Content.

“Communication” means an email, message via the Application, text message or message to a WeChat account.

“Content” means text, graphics, images, music, software (excluding the Application), audio, video, information or other materials.

“Guest” means a Member who requests from a Host a Booking of a Listing via the Site, Application or Services, or a Member who stays at an Accommodation and is not the Host for the associated Listing.

“Host” means a Member who creates a Listing via the Site, Application and Services.

“Listing” means an Accommodation that is listed by a Host as available for Booking via the Site, Application, and Services.

“Member” means a person who completes Airbnb’s account registration process, including but not limited to Hosts and Guests, as described under “Account Registration” below.

“Member Content” means all Content that a Member posts, uploads, publishes, submits, transmits, or includes in their Listing, Member profile or Airbnb promotional campaign to be made available through the Site, Application or Services.

“Tax” or “Taxes” mean any sales taxes, value added taxes (VAT), goods and services taxes (GST), transient occupancy taxes, tourist or other visitor taxes, accommodation or lodging taxes, fees (such as convention center fees) that Accommodation providers may be required by law to collect and remit to governmental agencies, and other similar municipal, state, federal and national indirect or other withholding and personal or corporate income taxes.


Terms of Service

By using the Site, Application or Services, you agree to comply with and be legally bound by the terms and conditions of these Terms of Service (“Terms“), whether or not you become a registered user of the Services. These Terms govern your access to and use of the Site, Application and Services and all Collective Content (defined below), and your participation in the Referral Program (defined below), and constitute a binding legal agreement between you and Airbnb. Please also read carefully our Privacy Policy at www.airbnb.com/terms/privacy_policy.

In addition, certain areas of the Site and Application (and your access to or use of certain aspects of the Services or Collective Content) may have different terms and conditions, standards, guidelines, or policies posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions posted for a specific area of the Site, Application, Services, or Collective Content, the latter terms and conditions will take precedence with respect to your use of or access to that area of the Site, Application, Services, or Collective Content.

If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the Site, Application or Services. Failure to use the Site, Application or Services in accordance with these Terms may subject you to civil and criminal penalties.

THE SITE, APPLICATION AND SERVICES COMPRISE AN ONLINE PLATFORM THROUGH WHICH HOSTS MAY CREATE LISTINGS FOR ACCOMMODATIONS AND GUESTS MAY LEARN ABOUT AND BOOK ACCOMMODATIONS DIRECTLY WITH THE HOSTS. YOU UNDERSTAND AND AGREE THAT AIRBNB IS NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN HOSTS AND GUESTS, NOR IS AIRBNB A REAL ESTATE BROKER, AGENT OR INSURER. AIRBNB HAS NO CONTROL OVER THE CONDUCT OF HOSTS, GUESTS AND OTHER USERS OF THE SITE, APPLICATION AND SERVICES OR ANY ACCOMMODATIONS, AND DISCLAIMS ALL LIABILITY IN THIS REGARD TO THE MAXIMUM EXTENT PERMITTED BY LAW.

IF YOU CHOOSE TO CREATE A LISTING ON AIRBNB, YOU UNDERSTAND AND AGREE THAT YOUR RELATIONSHIP WITH AIRBNB IS LIMITED TO BEING A MEMBER AND AN INDEPENDENT, THIRD-PARTY CONTRACTOR, AND NOT AN EMPLOYEE, AGENT, JOINT VENTURER OR PARTNER OF AIRBNB FOR ANY REASON, AND YOU ACT EXCLUSIVELY ON YOUR OWN BEHALF AND FOR YOUR OWN BENEFIT, AND NOT ON BEHALF OF OR FOR THE BENEFIT OF AIRBNB. AIRBNB DOES NOT CONTROL, AND HAS NO RIGHT TO CONTROL, YOUR LISTING, YOUR OFFLINE ACTIVITIES ASSOCIATED WITH YOUR LISTING, OR ANY OTHER MATTERS RELATED TO ANY LISTING, THAT YOU PROVIDE. AS A MEMBER YOU AGREE NOT TO DO ANYTHING TO CREATE A FALSE IMPRESSION THAT YOU ARE ENDORSED BY, PARTNERING WITH, OR ACTING ON BEHALF OF OR FOR THE BENEFIT OF AIRBNB, INCLUDING BY INAPPROPRIATELY USING ANY AIRBNB INTELLECTUAL PROPERTY.

YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SITE, APPLICATION OR SERVICES OR BY DOWNLOADING OR POSTING ANY CONTENT FROM OR ON THE SITE, VIA THE APPLICATION OR THROUGH THE SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS AND RECEIVE OUR SERVICES (INCLUDING, WHERE APPLICABLE, PROGRAMS SUCH AS THE HOST PROTECTION INSURANCE PROGRAM, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SITE AND APPLICATION. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SITE, APPLICATION, SERVICES, OR COLLECTIVE CONTENT. If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity.


Modification

Airbnb reserves the right, at its sole discretion, to modify the Site, Application or Services or to modify these Terms, including the Service Fees, at any time and without prior notice. If we modify these Terms, we will post the modification on the Site or via the Application and/or provide you notice of the modification by email. We will also update the “Last Updated” date at the top of these Terms. Changes to the Terms will be effective at the time of posting. Your continued access or use of the Site, Application or Services will constitute acceptance of the modified Terms. Additionally, if the modified Terms contain material changes applicable to existing Members (by decreasing your rights or increasing your responsibilities), we will provide you with notice prior to the changes taking effect. If the modified Terms are not acceptable to you, your only recourse is to cease using the Site, Application and Services. If you do not close your Airbnb Account you will be deemed to have accepted the changes.


Eligibility

The Site, Application and Services are intended solely for persons who are 18 or older. Any access to or use of the Site, Application or Services by anyone under 18 is expressly prohibited. By accessing or using the Site, Application or Services you represent and warrant that you are 18 or older.

For users in the United States, Airbnb will, to the extent permitted by applicable laws and if we have sufficient information to identify a user, obtain reports from public records of criminal convictions or sex offender registrations of the user. For users outside the United States, we may, to the extent permitted by applicable laws and if we have sufficient information to identify a user, obtain the local version of background or registered sex offender checks in our sole discretion. You agree and authorize us to use your personal information, such as your full name and date of birth, to obtain such reports, including from Airbnb’s vendors.


How the Site, Application and Services Work

The Site, Application and Services can be used to facilitate the listing and Booking of Accommodations. Such Accommodations are included in Listings on the Site, Application and Services by Hosts. You may view Listings as an unregistered visitor to the Site, Application and Services; however, if you wish to book an Accommodation or create a Listing, you must first register to create an Airbnb Account (defined below).

As stated above, Airbnb makes available an online platform or marketplace with related technology for Guests and Hosts to meet online and arrange for Bookings of Accommodations directly with each other. Airbnb is not an owner or operator of properties, including, but not limited to, hotel rooms, motel rooms, other lodgings or Accommodations, nor is it a provider of properties, including, but not limited to, hotel rooms, motel rooms, other lodgings or Accommodations and Airbnb does not own, sell, resell, furnish, provide, rent, re-rent, manage and/or control properties, including, but not limited to, hotel rooms, motel rooms, other lodgings or Accommodations or transportation or travel services. Unless explicitly specified otherwise in the Airbnb platform, Airbnb’s responsibilities are limited to facilitating the availability of the Site, Application and Services.

PLEASE NOTE THAT, AS STATED ABOVE, THE SITE, APPLICATION AND SERVICES ARE INTENDED TO BE USED TO FACILITATE HOSTS AND GUESTS CONNECTING AND BOOKING ACCOMMODATIONS DIRECTLY WITH EACH OTHER. AIRBNB CANNOT AND DOES NOT CONTROL THE CONTENT CONTAINED IN ANY LISTINGS AND THE CONDITION, LEGALITY OR SUITABILITY OF ANY ACCOMMODATIONS. AIRBNB IS NOT RESPONSIBLE FOR AND DISCLAIMS ANY AND ALL LIABILITY RELATED TO ANY AND ALL LISTINGS AND ACCOMMODATIONS. ACCORDINGLY, ANY BOOKINGS WILL BE MADE OR ACCEPTED AT THE MEMBER’S OWN RISK.


Account Registration

In order to access certain features of the Site and Application, and to book an Accommodation or create a Listing, you must register to create an account (“Airbnb Account“) and become a Member. You may register to join the Services directly via the Site or Application or as described in this section.

You can also register to join by logging into your account with certain third-party social networking sites (“SNS“) (including, but not limited to, Facebook; each such account, a “Third-Party Account“), via our Site or Application, as described below. As part of the functionality of the Site, Application and Services, you may link your Airbnb Account with Third-Party Accounts, by either: (i) providing your Third-Party Account login information to Airbnb through the Site, Services or Application; or (ii) allowing Airbnb to access your Third-Party Account, as permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent that you are entitled to disclose your Third-Party Account login information to Airbnb and/or grant Airbnb access to your Third-Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating Airbnb to pay any fees or making Airbnb subject to any usage limitations imposed by such third-party service providers. By granting Airbnb access to any Third-Party Accounts, you understand that Airbnb will access, make available and store (if applicable) any Content that you have provided to and stored in your Third-Party Account (“SNS Content“) so that it is available on and through the Site, Services and Application via your Airbnb Account and Airbnb Account profile page. Unless otherwise specified in these Terms, all SNS Content, if any, will be considered to be Member Content for all purposes of these Terms. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts will be available on and through your Airbnb Account on the Site, Services and Application. Please note that if a Third-Party Account or associated service becomes unavailable or Airbnb’s access to such Third-Party Account is terminated by the third-party service provider, then SNS Content will no longer be available on and through the Site, Services and Application. You have the ability to disable the connection between your Airbnb Account and your Third-Party Accounts, at any time, by accessing the “Settings” section of the Site and Application. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. Airbnb makes no effort to review any SNS Content for any purpose, including but not limited to for accuracy, legality or non-infringement and Airbnb is not responsible for any SNS Content.

Your Airbnb Account and your Airbnb Account profile page will be created for your use of the Site and Application based upon the personal information you provide to us or that we obtain via an SNS as described above. You may not have more than one (1) active Airbnb Account. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. Airbnb reserves the right to suspend or terminate your Airbnb Account and your access to the Site, Application and Services if you create more than one (1) Airbnb Account, or if any information provided during the registration process or thereafter proves to be inaccurate, fraudulent, not current, incomplete, or otherwise in violation of these Terms of Service.

You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party.

Unless expressly authorized by a specific feature on Airbnb, you are not permitted to share your Airbnb Account with anyone or allow others to access or use your Airbnb Account. Airbnb may enable features, in our discretion, that allow other Members to take certain actions associated with your Airbnb Account, on your behalf with your express authorization, such as having your executive assistant, travel agent, or employer book on your behalf or adding a family member to your account as an additional Host. You agree that you will take sole responsibility for any activities or actions under your Airbnb Account, whether or not you have authorized such activities or actions. You will immediately notify Airbnb of any unauthorized use of your Airbnb Account.


Accommodation Listings

As a Member, you may create Listings. To create a Listing, you will be asked a variety of questions about the Accommodation to be listed, including, but not limited to, the location, capacity, size, features, and availability of the Accommodation and pricing and related rules and financial terms. In order to be featured in Listings via the Site, Application and Services, all Accommodations must have valid physical addresses. Listings will be made publicly available via the Site, Application and Services. You understand and agree that the placement or ranking of Listings in search results may depend on a variety of factors, including, but not limited to, Guest and Host preferences, ratings and/or ease of Booking.

Other Members will be able to book your Accommodation via the Site, Application and Services based upon the information provided in your Listing, your Guest requirements, and Guests’ search parameters and preferences. You understand and agree that once a Guest requests a Booking of your Accommodation, you may not request the Guest to pay a higher price than in the Booking request.

You acknowledge and agree that you alone are responsible for any and all Listings and Member Content you post. Accordingly, you represent and warrant that any Listing you post and the Booking of, or a Guest’s stay at, an Accommodation in a Listing you post (i) will not breach any agreements you have entered into with any third parties, such as homeowners association, condominium, or other third party agreements, and (ii) will (a) be in compliance with all applicable laws (such as zoning laws), Tax requirements, Intellectual Property laws, and rules and regulations that may apply to any Accommodation included in a Listing you post (including having all required permits, licenses and registrations), and (b) not conflict with the rights of third parties. Please note that Airbnb assumes no responsibility for a Host’s compliance with any agreements with or duties to third parties, applicable laws, rules and regulations. Airbnb reserves the right, at any time and without prior notice, to remove or disable access to any Listing for any reason, including Listings that Airbnb, in its sole discretion, considers to be objectionable for any reason, in violation of these Terms or Airbnb’s then-current Policies and Community Guidelines or Standards, Trademark & Branding Guidelines, or otherwise harmful to the Site, Application or Services.

If you are a Host, you understand and agree that Airbnb does not act as an insurer or as your contracting agent. If a Guest requests a Booking of your Accommodation and stays at your Accommodation, any agreement you enter into with such Guest is between you and the Guest and Airbnb is not a party to it.

When you create a Listing, you may also choose to include certain requirements which must be met by the Members who are eligible to request a Booking of your Accommodation, such as requiring Members to have a profile picture or verified phone number, in order to book your Accommodation. Any Member wishing to book Accommodations included in Listings with such requirements must meet these requirements. More information on how to set such requirements is available via the “Hosting” section of the Site, Application and Services.

If you are a Host, Airbnb makes certain tools available to you to help you to make informed decisions about which Members you choose to confirm or preapprove for Booking for your Accommodation. You acknowledge and agree that, as a Host, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals who reside at or are otherwise present at the Accommodation at your request or invitation, excluding the Guest (and the individuals the Guest invites to the Accommodation, if applicable.)

Airbnb recommends that Hosts obtain appropriate insurance for their Accommodations. Please review any insurance policy that you may have for your Accommodation carefully, and in particular please make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply for, such insurance policy, including, but not limited to, whether or not your insurance policy will cover the actions or inactions of or relating to Guests (and the individuals the Guest invites to the Accommodation, if applicable) while at your Accommodation. Please also review such policy for any interaction with the Airbnb Host Protection Insurance Program, to the extent provided in your jurisdiction.

Airbnb may offer Hosts the option of having photographers take photographs of their Accommodations. If you as a Host choose to have photographer do this, Airbnb shall own all copyrights in photographs taken but these photographs will be made available to you to include in your Listing with a watermark or tag bearing the words “Airbnb.com Verified Photo” or similar wording (“Verified Images“). You agree that you alone are responsible for ensuring that your Listing is accurately represented in the Verified Images. You alone are responsible for using the Verified Images for your Listing and you warrant that you will cease to use the Verified Images or any other images if such images cease to accurately represent your Listing or if you cease to be a Host for the Listing featured. All images, materials and content created by these photographers, including Verified Images, constitute Airbnb Content, regardless of whether you include them in your Listing and you agree not to use them except in your Listing without prior authorization from Airbnb. If your Airbnb Account is terminated or suspended for any reason, you shall not use Verified Images in any way. You agree that Airbnb retains its right to and may use the Verified Images for advertising, marketing, commercial and other business purposes in any media or platform, whether in relation to your Listing or otherwise, without further notice or compensation.


No Endorsement

Airbnb does not endorse any Member, Listing or Accommodation. You understand that Verified Images are intended only to indicate a photographic representation of the Accommodation at the time the photograph was taken. Verified Images are therefore not an endorsement by Airbnb of any Member, Listing or Accommodation.

Members are required by these Terms to provide accurate information. Although Airbnb may, for transparency or fraud prevention or detection purposes, directly or through third parties, ask you to provide a form of government identification, your date of birth, and other information, or undertake additional checks and processes designed to help verify or check the identities or backgrounds of Members and/or screen Member information against third party databases or other sources, we do not make any representations about, confirm, or endorse any Member or the Member’s purported identity or background.

By registering for an Airbnb Account, you agree that Airbnb may - but is not obligated to - request a consumer report on you from a Consumer Reporting Agency. If we do request a consumer report, we’ll request and use it in compliance with applicable law, including the Fair Credit Reporting Act.

Any references in the Site, Application or Services to a Member being “verified” or “connected” (or similar language) only indicate that the Member has completed a relevant verification or identification process, and does not represent anything else. Any such description is not an endorsement, certification or guarantee by Airbnb about any Member, including of the Member’s identity and whether the Member is trustworthy, safe or suitable. Instead, any such description is intended to be useful information for you to evaluate when you make your own decisions about the identity and suitability of others whom you contact or interact with via the Site, Application and Services. We therefore recommend that you always exercise due diligence and care when deciding whether to stay with a Host or to accept or preapprove a Booking request from a Guest, or to have any other interaction with any other Member. Except as provided in the Airbnb Host Guarantee Terms and Conditions (“Airbnb Host Guarantee“), which is an agreement between Airbnb and Hosts, we are not responsible for any damage or harm resulting from your interactions with other Members.

By using the Site, Application or Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Members or other third parties will be limited to a claim against the particular Members or other third parties who caused you harm. You agree not to attempt to impose liability on or seek any legal remedy from Airbnb with respect to such actions or omissions. Accordingly, we encourage you to communicate directly with other Members on the Site and Services regarding any Bookings or Listings made by you. This limitation shall not apply to any claim by a Host against Airbnb regarding the remittance of payments received from a Guest by Airbnb on behalf of a Host, which instead shall be subject to the limitations described in the section below entitled “Limitation of Liability”.


Bookings and Financial Terms

Key definitions

“Accommodation Fees” means the amounts that are due and payable by a Guest in exchange for that Guest’s stay in an Accommodation. The Host alone, and not Airbnb, is responsible for the Accommodation Fees for his or her Listing. The Host may in his or her sole discretion decide to include in these amounts (i) a cleaning fee or any other fee permitted on the Airbnb platform, or (ii) Taxes that the Host determines that he or she has to collect.

“Guest Fees” means the fee that Airbnb charges a Guest for the use of the Services, which is calculated as a percentage of the applicable Accommodation Fees. The Guest Fees will be displayed to the Guest when the Guest is asked whether to send a Booking request to a Host.

“Host Fees” means the fee that Airbnb charges a Host for the use of the Services, which is calculated as a percentage of the applicable Accommodation Fees.

“Payment Method” means a payment method that you have added to your Airbnb Account, such as a credit card, debit card or PayPal.

“Service Fees” means collectively the Guest Fees and the Host Fees.

“Total Fees” means collectively the Accommodation Fees and the Guest Fees plus any Taxes.


Bookings and Financial Terms for Hosts

If you are a Host and a Booking is requested for your Accommodation via the Site, Application or Services, you will be required to either preapprove, confirm or reject the Booking request within the Booking Request Period, otherwise the Booking request will automatically expire. When a Booking is requested via the Site, Application or Services, we will share with you (i) the first and last name of the Guest who has requested the Booking, (ii) a link to the Guest’s Airbnb Account profile page, (iii) if the Guest and Host have both connected their Airbnb accounts to SNS and have not turned off sharing of social connections, the names of any shared connections on such SNS, and (iv) an indication of whether or not the Guest has provided other information to Airbnb, such as a verified email address, connection to SNSs, or a government ID. If you are unable to confirm or decide to reject a Booking request within the Booking Request Period, any amounts collected by Airbnb (via Airbnb Payments) for the requested Booking will be refunded to the applicable Guest. When you confirm a Booking requested by a Guest, Airbnb will send you a Communication confirming such Booking, depending on the selections you make via the Site, Application and Services.

Airbnb Payments will collect the Total Fees from Guests at the time of the Booking request or upon the Host’s confirmation and will initiate payment of the Accommodation Fees (less applicable fees and taxes) to the Host at the time and as further described in the Payments Terms.

Each Host agrees that Airbnb may, in accordance with the cancellation policy selected by the Host and reflected in the relevant Listing, (i) permit the Guest to cancel the Booking and (ii) refund (via Airbnb Payments) to the Guest that portion of the Accommodation Fees specified in the applicable cancellation policy.


Bookings and Financial Terms for Guests

The Hosts, not Airbnb, are solely responsible for honoring any confirmed Bookings and making available any Accommodations reserved through the Site, Application and Services. If you, as a Guest, choose to enter into a transaction with a Host for the Booking of an Accommodation, you agree and understand that you will be required to enter into an agreement with the Host and you agree to accept any terms, conditions, rules and restrictions associated with such Accommodation imposed by the Host.

You acknowledge and agree that you, and not Airbnb, will be responsible for performing the obligations of any such agreements, that Airbnb is not a party to such agreements, and that, with the exception of Airbnb Payments’ obligations pursuant to the Payments Terms, Airbnb (inclusive of all subsidiaries) disclaims all liability arising from or related to any such agreements.

The Total Fees payable will be displayed to a Guest before the Guest sends a Booking request to a Host. As noted above, the Host is required to either preapprove, confirm or reject the Booking request within the Booking Request Period; otherwise, the requested Booking will be automatically cancelled. Upon receipt of your Booking request, Airbnb Payments may initiate a pre-authorization and/or charge a nominal amount to your Payment Method pursuant to the Payments Terms. If a requested Booking is cancelled (i.e. not confirmed by the applicable Host), any amounts collected by Airbnb Payments will be refunded to such Guest, depending on the selections the Guest makes via the Site and Application, and any pre-authorization of such Guest’s Payment Method will be released, if applicable.

You as a Guest agree to pay the Total Fees for any Booking requested, and in most cases confirmed, in connection with your Airbnb Account. Airbnb Payments will collect the Total Fees pursuant to the Payments Terms.

Once your confirmed Booking transaction is complete you will receive a confirmation Communication summarizing your confirmed Booking.


Service Fees and Other Fees

In consideration for the use of Airbnb’s online marketplace and platform, Airbnb charges Service Fees. Airbnb Payments collects these Service Fees pursuant to the Payments Terms, and, where applicable, may also collect Taxes (such as VAT in Europe) in respect of the Host Fees and Guest Fees. Airbnb Payments deducts the Host Fees from the Accommodation Fees before remitting the balance to the Host as described in the Payments Terms. Guest Fees are, as noted above, included in the Total Fees.

Applicable Guest Fees, as well as Taxes collected by Airbnb, will be shown to Guests via the Site and Application at checkout, prior to their submission of a Booking request. And, Airbnb will disclose applicable Host Fees to Hosts via the Site and Application. More information on Services Fees can be found at the Airbnb Help Center.


General Booking and Financial Terms

Cancellations and Refunds

If, as a Guest, you wish to cancel a confirmed Booking made via the Site, Application and Services, either prior to or after arriving at the Accommodation, the cancellation policy of the Host contained in the applicable Listing will apply to such cancellation. Our ability to refund the Accommodation Fees, Guest Fees and other amounts charged to you will depend upon the terms of the applicable cancellation policy. Details regarding refunds and cancellation policies are available via the Site and Application. The Guest Fee is non-refundable unless otherwise indicated in the cancellation policy selected by the Host. Airbnb Payments will initiate any refunds due pursuant to the Payments Terms.

If a Host cancels a confirmed Booking made via the Site, Services, and Application, (i) Airbnb Payments will refund the Total Fees for such Booking to the applicable Guest pursuant to the Payments Terms and (ii) the Guest will receive a Communication from Airbnb containing alternative Listings and other related information. If the Guest requests a Booking from one of the alternative Listings and the Host associated with such alternative Listing confirms the Guest’s requested Booking, then the Guest agrees to pay Airbnb the Total Fees relating to the confirmed Booking for the Accommodation in the alternative Listing, in accordance with these Terms. If a Host cancelled a confirmed Booking and you, as a Guest, have not received a Communication from Airbnb, please contact Airbnb.

If, as a Host, you cancel a confirmed Booking, you agree that Airbnb may apply penalties or consequences to you or your Listing, including (i) publishing an automated review on your Listing indicating that a Booking was cancelled, (ii) keeping the calendar for your Listing unavailable or blocked for the dates of the cancelled Booking, or (iii) imposing a cancellation fee. You will be notified of the situations in which a cancellation fee applies before you decide to cancel.

In certain circumstances, Airbnb may decide, in its sole discretion, that it is necessary or desirable to cancel a confirmed Booking made via the Site, Application and Services. This may be for reasons set forth in Airbnb’s Extenuating Circumstances Policy or for any other reason. Airbnb may also determine, in its sole discretion, to refund to the Guest part or all of the amounts charged to the Guest in accordance with the Guest Refund Policy or in connection with a cancellation under Airbnb’s Extenuating Circumstances Policy. You agree that Airbnb and the relevant Guest or Host will not have any liability for such cancellations or refunds.

Resolution Center

Members may use the Resolution Center to send or request money for refunds, services or damages related to their Bookings. You agree to pay all amounts sent through the Resolution Center in connection with your Airbnb Account, and Airbnb Payments will handle all such payments pursuant to the Payments Terms. When a Member agrees to provide services or amenities to another Member via the Resolution Center, both parties acknowledge and agree that they, and not Airbnb, will be responsible for performing their respective obligations of any such agreements, that Airbnb is not a party to such agreements, and that, with the exception of Airbnb Payments’ obligations pursuant to the Payments Terms, Airbnb (inclusive of all subsidiaries) disclaims all liability arising from or related to any such agreements and the services or amenities provided.

Rounding Off

Airbnb may, in its sole discretion, round up or round down amounts that are payable from or to Guests or Hosts to the nearest whole functional base unit in which the currency is denominated (e.g. to the nearest dollar, euro or other supported currency); for example, Airbnb will round up an amount of 102.00, and 101.00.

Some currencies are denominated in large numbers. In those cases, Airbnb may determine the functional base unit in which those currencies are denominated to be 10, 100 or 1,000 of the currency; the corresponding examples for such currencies would be for Airbnb to round up an amount of 1,045 up to 1,050 and 1,044 down to 1,040, or 35,450 up to 35,500 and 35,449 down to 35,400, or 837,500 up to 838,000 and 837,499 down to 837,000.

Donations

Some Hosts may pledge to donate a portion of the funds they receive from confirmed Bookings made via the Site, Application and Services to aparticular cause or charity. We do not take any responsibility orliability for whether the Host does in fact make the donation he or shepledged to make. In such cases, the Host in question is responsible forhis or her own compliance with all laws and regulations applicable tosuch pledges and/or fund-raising.

Booking Modifications

You as a Guest or Host are responsible for any modifications to a Booking that you direct Airbnb Customer Service to make (“Booking Modifications“), and you agree to pay any Accommodation Fees, Guest Fees, Hosts Fees, Services Fees, and/or Taxes associated with such Booking Modifications.


Taxes

Tax regulations may require us to collect appropriate tax information from our Hosts, or to withhold taxes from payouts to Hosts, or both. For instance, IRS regulations stipulate that we must collect an IRS Form W–9 from certain US Hosts, and an appropriate IRS Form W–8 (e.g. Form W–8BEN) from non-US hosts with at least one Listing in the US. You as a Host are solely responsible for keeping the information in your tax forms current, complete and accurate. If you as a Host fail to provide us with documentation that we determine to be sufficient to alleviate our obligation (if any) to withhold taxes from payments to you (e.g. where you are a US Host and you fail to provide us with a completed IRS Form W–9), we reserve the right in our sole discretion to freeze all payouts to you until resolution, to withhold such amounts as required by law, or to do both.

You as a Host understand and agree that you are solely responsible for determining (i) your applicable Tax reporting requirements, and (ii) the Taxes that should be included, and for including Taxes to be collected or obligations relating to applicable Taxes in Listings. You are also solely responsible for remitting to the relevant authority any Taxes included or received by you. Airbnb cannot and does not offer Tax-related advice to any Members.

Where applicable, or based upon request from a Host, Airbnb may issue a valid VAT invoice to such Host.

You understand and acknowledge that appropriate governmental agencies, departments or authorities (the “Tax Authority“) where your Accommodation is located may require Taxes to be collected from Guests or Hosts on the amount paid for the right to use and/or occupancy of accommodations, and to be remitted to the respective Tax Authority. The laws in jurisdictions may vary, but these taxes may be required to be collected and remitted as a percentage of the Accommodation Fees set by Hosts, a set amount per day, or other variations, and are sometimes called “occupancy taxes,” “hotel taxes,” “lodging taxes,” “transient taxes,” “sales and use taxes,” “value added taxes,” “room taxes” or “tourist taxes” (hereafter, “Occupancy Taxes“).

Occupancy Tax Collection and Remittance

In certain jurisdictions, Airbnb may decide in its sole discretion to facilitate collection and remittance of Occupancy Taxes from or on behalf of Guests or Hosts, in accordance with your directions in these Terms (“Collection and Remittance”) if such tax jurisdiction asserts Airbnb or Hosts have a tax collection and remittance obligation. In any jurisdiction in which we decide to facilitate direct Collection and Remittance, whether you are a Guest or Host, in lieu of the Host collecting Occupancy taxes from Guests and remitting to the Tax Authority, you hereby instruct and authorize Airbnb (via Airbnb Payments) to collect Occupancy Taxes from Guests on the Host’s behalf at the time Accommodation Fees are collected, and to remit such Occupancy Taxes to the Tax Authority. When Airbnb facilitates Collection and Remittance of Occupancy Taxes in a jurisdiction for the first time, Airbnb will provide notice to existing Hosts with Listings for Accommodations in such jurisdictions. When a new Listing is created in a jurisdiction where Airbnb facilitates Collection and Remittance of Occupancy Taxes, the Host will be notified in the Listing creation flow.

The amount of Occupancy Taxes, if any, collected and remitted by Airbnb will be visible to and separately stated to both Guests and Hosts on their respective transaction documents. Where Airbnb is directly facilitating Collection and Remittance, Guests and Hosts agree that Hosts are not permitted to attempt collection, or collect any Occupancy Taxes being collected by Airbnb relating to their Accommodations on Airbnb in that such jurisdiction. You expressly agree to release, defend, indemnify, and hold Airbnb and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, debts, obligations, and expenses, including, without limitation, reasonable legal and/or accounting fees, arising out of or in any way related to Occupancy Taxes, including, without limitation, the applicability of, calculation, collection or remittance of Occupancy Taxes in any amount or at all as to your transactions or Accommodations. For any jurisdiction in which we facilitate Collection and Remittance, Hosts and Guests expressly grant us permission, without further notice, to store, transfer and disclose data and other information relating to them or to their transactions, Bookings, Accommodations and Occupancy Taxes, including, but not limited to, personally identifiable information such as Host or Guest’s name, Listing addresses, transaction dates and amounts, tax identification number(s), the amount of taxes collected from Guests or allegedly due, contact information and similar information, to the relevant Tax Authority.


Opt-in to Host Remittance of Taxes

In other jurisdictions, Airbnb may decide in its sole discretion to facilitate Occupancy Tax collection on behalf of Hosts and Guests in accordance with a Host’s direction to opt in to a specific Occupancy Tax line item in the Booking process, in which the Host directs that Occupancy Taxes from Guests be sent directly to the Host so that the Host will remit such taxes directly to Tax Authority (“Opt-in for Host Remittance“). In any jurisdiction in which we decide to facilitate Collection by Opt-in for Host Remittance, whether you are a Guest or Host, you hereby instruct and authorize Airbnb (via Airbnb Payments) to send Occupancy Taxes received from Guests at the time Accommodation Fees are collected to the Host who is obligated to send such taxes to the Tax Authority directly. If Airbnb offers and a Host selects Opt-in for Host Remittance in any jurisdiction, Hosts and Guests remain solely responsible and liable for the payment and remittance of any and all taxes that may apply to Accommodations; you agree and understand that Airbnb is not responsible for, and will not send any such Occupancy Taxes to the Tax Authority under Opt-in to Host Remittance of Taxes. You hereby agree that through third party payment processors, Airbnb is merely processing Your election and direction to have Occupancy Taxes from Guests sent directly to the Host for remittance by the Host to the Tax Authority, and that You will remit all amounts collected from Guests as Occupancy Taxes to such Tax Authority. You expressly agree to release, defend, indemnify, and hold Airbnb and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, debts, obligations, and expenses, including, without limitation, reasonable legal and/or accounting fees, arising out of or in any way related to Occupancy Taxes, including, without limitation, the applicability of, calculation of, collection of Occupancy Taxes in any amount or at all as to your transactions or Accommodations. For any jurisdiction in which we facilitate Opt-in for Host Remittance, Hosts and Guests expressly grant us permission, without further notice, to store, transfer and disclose data and other information relating to them or to their transactions, Bookings, Accommodations and Occupancy Taxes, including, but not limited to, personally identifiable information such as Host or Guest’s name, Listing addresses, transaction dates and amounts, tax identification number(s), the amount of taxes received by Hosts from Guests, or allegedly due, contact information and similar information, to the relevant Tax Authority.


Miscellaneous Occupancy Tax Provisions

Whether you are a Guest or Host, you agree that any claim or cause of action relating to Airbnb’s facilitation of Opt-in for Host Remittance or Collection and Remittance of Occupancy Taxes shall not extend to any supplier or vendor that may be used by Airbnb in connection with facilitation of Opt-in Remittance or Collection and Remittance of Occupancy Taxes, if any. Guests and Hosts agree that we may seek additional amounts from You in the event that the Taxes collected and/or remitted are insufficient to fully discharge your obligations to the Tax Authority, and agree that your sole remedy for Occupancy Taxes collected is a refund of Occupancy Taxes collected by Airbnb from the applicable Tax Authority in accordance with applicable procedures set by that Tax Authority.

In any jurisdiction in which we have not provided notice of, or are not facilitating (or are no longer facilitating) the collection or remittance of Occupancy Taxes by Collection and Remittance, Opt-in for Host Remittance or any other means or method, in your jurisdiction, Hosts and Guests remain solely responsible and liable for the collection and/or remittance of any and all Occupancy Taxes that may apply to Accommodations.

Hosts and Guests acknowledge and agree that in some jurisdictions, Airbnb may decide not to facilitate collection or remittance of Occupancy Taxes or may not be able to facilitate the collection and/or remittance of Occupancy Taxes, and nothing contained in these Terms of Service is a representation or guarantee that Airbnb will facilitate collection and/or remittance of Occupancy Tax anywhere at all, including in any specific jurisdiction, or that Airbnb will continue to facilitate any collection or remittance of Occupancy Tax in any specific jurisdiction in which it may have been offered. Airbnb reserves the right, in its sole determination, to cease any facilitation of any collection and remittance of Occupancy Tax (regardless of method used or to be used in the future) for any reason or no reason at all, provided that it will give Hosts reasonable notice in any jurisdiction in which Airbnb determines to cease any such facilitation.


Currency Conversion

Airbnb’s online platform facilitates Bookings between Guests and Hosts who may pay in a currency different from their destination currency, which may require currency conversions to accommodate these differing currency preferences. Although the Airbnb platform allows users to view the price of Listings in a number of currencies, the currencies available for users to make and receive payments may be limited, and may not include the default currency in any given geographic location.

Details regarding currency conversion, including any associated fees, are detailed in the Payments Terms.


Damage to Accommodations and Security Deposits

As a Guest, you are responsible for leaving the Accommodation (including any personal or other property located at an Accommodation) in the condition it was in when you arrived. You acknowledge and agree that, as a Guest, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide access to, the Accommodation. In the event that a Host claims otherwise and provides evidence of damage (“Damage Claim“), including but not limited to photographs, you agree to pay the cost of replacing the damaged items with equivalent items.

Hosts may choose to include security deposits in their Listings (“Security Deposits“). Each Listing will describe whether a Security Deposit is required for the applicable Accommodation. Airbnb will use commercially reasonable efforts to address Hosts’ requests and claims related to Security Deposits, but Airbnb is not responsible for administering or accepting any Damage Claims by Hosts related to Security Deposits, and disclaims any and all liability in this regard.

If a Host has a Damage Claim for a confirmed Booking, the Host can seek payment from the Guest through the Resolution Center. The Host may escalate the Damage Claim to Airbnb if the Host and Guest are unable to resolve a Damage Claim through the Resolution Center, or immediately in certain circumstances. If a Host escalates a Damage Claim to Airbnb, you as a Guest will be notified of the Damage Claim and given an opportunity to respond. If you as a Guest agree to pay the Host in connection with a Damage Claim, or if Airbnb determines, in its sole discretion, that you are responsible for damaging an Accommodation or any personal or other property located at an Accommodation, Airbnb (via Airbnb Payments) will collect any such costs from you and/or against the Security Deposit in accordance with the Payments Terms. Airbnb also reserves the right to otherwise collect payment from you and pursue any avenues available to Airbnb in this regard in situations in which you have been determined, in Airbnb’s sole discretion, to have damaged any Accommodation or any personal or other property located at an Accommodation.

Both Guests and Hosts agree to cooperate with and assist Airbnb in good faith, and to provide Airbnb with such information and take such actions as may be reasonably requested by Airbnb, in connection with any Damage Claims or other complaints or claims made by Members relating to Accommodations or any personal or other property located at an Accommodation (including, without limitation, payment requests made under the Airbnb Host Guarantee) or with respect to any investigation undertaken by Airbnb or a representative of Airbnb regarding use or abuse of the Site, Application or the Services. If you are a Guest, upon Airbnb’s reasonable request, and to the extent you are reasonably able to do so, you agree to participate in mediation or similar resolution process with a Host, at no cost to you, which process will be conducted by Airbnb or a third party selected by Airbnb or its insurer, with respect to losses for which the Host is requesting payment from Airbnb under the Airbnb Host Guarantee.

If you are a Guest, you understand and agree that Airbnb may make a claim under your homeowner’s, renter’s or other insurance policy related to any damage or loss that you may have caused or been responsible for or to an Accommodation or any personal or other property located at an Accommodation (including without limitation amounts paid by Airbnb under the Airbnb Host Guarantee). You agree to cooperate with and assist Airbnb in good faith, and to provide Airbnb with such information as may be reasonably requested by Airbnb, in order to make a claim under your homeowner’s, renter’s or other insurance policy, including, but not limited to, executing documents and taking such further acts as Airbnb may reasonably request to assist Airbnb in accomplishing the foregoing.

Security Deposits, if required by a Host, may be applied to any fees due from a Guest overstaying at a Listing without the Host’s consent.


Overstaying without the Host’s Consent

Guests agree that a confirmed Booking is merely a license granted by the Host to the Guest to enter and use the Listing for the limited duration of the confirmed Booking and in accordance with the Guest’s agreement with the Host. Guests further agree to leave the Accommodation no later than the checkout time that the Host specifies in the Listing or such other time as mutually agreed upon between the Host and Guest. If a Guest stays past the agreed upon checkout time without the Host’s consent, they no longer have a license to stay in the Listing and the Host is entitled to make the Guest leave. In addition, Guests agree that the Host can charge the Guest, for each 24 hour period that the Guest stays over the agreed period without the Host’s consent, an additional nightly fee of two times the average nightly Accommodation Fee originally paid by the Guest to cover the inconvenience suffered by the Host, plus all applicable Service Fees, Taxes, and any legal expenses incurred by the Host to make the Guest leave (collectively, “Additional Sums“). Airbnb Payments will collect Additional Sums from Guests pursuant to the Payments Terms.


User Conduct

You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Site, Application, Services and Collective Content. In connection with your use of the Site, Application, Services and Collective Content, you may not and you agree that you will not:

violate any local, state, provincial, national, or other law or regulation, or any order of a court, including, without limitation, zoning restrictions and Tax regulations;

use manual or automated software, devices, scripts, robots, backdoors or other means or processes to access, “scrape,” “crawl” or “spider” any web pages or other services contained in the Site, Application, Services or Collective Content;

access or use our Site, Application, Services or the Airbnb API to use, expose, or allow to be used or exposed, any Airbnb Content: (i) that is not publicly displayed by Airbnb in its search results pages or listing pages before a Booking is confirmed; (ii) in any way that is inconsistent with the Airbnb Privacy Policy or Terms of Service; or (iii) in any way that otherwise violates the privacy rights or any other rights of Airbnb’s users or any other third party;

use the Site, Application, Services or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies Airbnb endorsement, partnership or otherwise misleads others as to your affiliation with Airbnb;

dilute, tarnish or otherwise harm the Airbnb brand in any way, 
including through unauthorized use of Collective Content, 
registering and/or using Airbnb or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Airbnb domains, trademarks, taglines, promotional campaigns or Collective Content

copy, store or otherwise access or use any information contained on the Site, Application, Services or Collective Content for purposes not expressly permitted by these Terms;

infringe the rights of Airbnb or the rights of any other person or entity, including without limitation, their intellectual property, privacy, publicity or contractual right

interfere with or damage our Site, Application or Services, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, backdoors, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;

use our Site, Application or Services to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information or credit, debit, calling card or account numbers;

use our Site, Application, Services or Collective Content in connection with the distribution of unsolicited commercial email (“spam”) or advertisements unrelated to lodging in a private residence;

“stalk” or harass any other user of our Site, Application, Services or Collective Content, or collect or store any personally identifiable information about any other user other than for purposes of transacting as an Airbnb Guest or Host;

offer, as a Host, any Accommodation that you do not yourself own or have permission to Book as a residential or other property (without limiting the foregoing, you will not list Accommodations as a Host if you are serving in the capacity of an agent for a third party);

offer, as a Host, any Accommodation that may not be Booked pursuant to the terms and conditions of an agreement with a third party;

register for more than one Airbnb Account or register for an Airbnb Account on behalf of an individual other than yourself;

unless Airbnb explicitly permits otherwise, request or book a stay at any Accommodation if you will not actually be staying at the Accommodation yourself;

contact another Member for any purpose other than asking a question related to a Booking, Accommodation, Listing, or the Member’s use of the Site, Application and Services;

recruit or otherwise solicit any Host or other Member to join third-party services or websites that are competitive to Airbnb, without Airbnb’s prior written approval;

recruit or otherwise solicit any Member to join third-party services, applications or websites, without our prior written approval;

impersonate any person or entity, or falsify or otherwise misrepresent yourself or your affiliation with any person or entity;

use automated scripts to collect information from or otherwise interact with the Site, Application, Services or Collective Content;

use the Site, Application, Services or Collective Content to find a Host or Guest and then complete a Booking of an Accommodation independent of the Site, Application or Services, in order to circumvent the obligation to pay any Service Fees related to Airbnb’s provision of the Services or for any other reasons;

as a Host, submit any Listing with false or misleading information, including price information, or submit any Listing with a price that you do not intend to honor;

violate these Terms or Airbnb’s then-current Policies and Community Guidelines or Standards;

engage in disruptive, circumventive, abusive or harassing behavior in any area or aspect of our Platform, Application, or Services;

post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading (directly or by omission or failure to update information) or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances;

systematically retrieve data or other content from our Site, Application or Services to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;

use, display, mirror or frame the Site, Application, Services or Collective Content, or any individual element within the Site, Application, Services or Collective Content, Airbnb’s name, any Airbnb trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Site, Application or Services, without Airbnb’s express written consent;

access, tamper with, or use non-public areas of the Site, Application or Services, Airbnb’s computer systems, or the technical delivery systems of Airbnb’s providers;

attempt to probe, scan, or test the vulnerability of any Airbnb system or network or breach any security or authentication measures;

avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Airbnb or any of Airbnb’s providers or any other third party (including another user) to protect the Site, Services, Application or Collective Content;

forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Site, Services, Application or Collective Content to send altered, deceptive or false source-identifying information;

attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Site, Services, Application or Collective Content;

advocate, encourage, or assist any third party in doing any of the foregoing; or

accept or make a payment for Accommodation Fees outside Airbnb Payments. If you do so, you acknowledge and agree that you: (i) would be in breach of these Terms; (ii) accept all risks and responsibility for such payment, and (iii) hold Airbnb harmless from any liability for such payment.
Airbnb has the right to investigate and prosecute violations of any of the above to the fullest extent of the law. In addition, and as set in these Terms, Airbnb may take a range of actions against you, including but not limited to removing or disabling access to any or all of your Member Content or deactivating or canceling your Listing(s) or Airbnb Account, for a violation of this Section or these Terms.

Airbnb may access, preserve and disclose any of your information if we are required to do so by law, or if we believe in good faith that it is reasonably necessary to (i) respond to claims asserted against Airbnb or to comply with legal process (for example, subpoenas or warrants), (ii) enforce or administer our agreements with users, such as these Terms and the Airbnb Host Guarantee, (iii) for fraud prevention, risk assessment, investigation, customer support, product development and de-bugging purposes, or (iv) protect the rights, property or safety of Airbnb, its users, or members of the public. You acknowledge that Airbnb has no obligation to monitor your access to or use of the Site, Application, Services or Collective Content or to review, remove, disable access to or edit any Member Content, but has the right to do so for the purpose of operating and improving the Si

개인정보 수집 및 활용에 동의합니다. (필수) 내용 보기

목적	항목	보유기간
이용자 식별 및 본인여부 확인	이메일, 영문이름, 비밀번호	회원 탈퇴 시까지
고객서비스 이용에 관한 통지, CS대응을 위한 이용자 식별	이메일, 휴대전화번호(선택)	회원 탈퇴 시까지

※ 개인정보 수집 및 활용 동의를 거부하실 권리가 있습니다. 단, 동의를 거부하실 경우에는 회원가입을 하실 수 없습니다.

뉴학에서 제공하는 정보를 받겠습니다.

서비스 이용약관

제 1 조 (약관의 적용목적)

이 약관은 어브로딘(이하 “회사”라 한다)이 운영하는 “뉴학”에서 제공하는 인터넷 서비스(이하 “서비스”라 한다)를 이용함에 있어 “회사”와 “이용자”의 권리, 의무 및 책임 사항을 규정함을 목적으로 합니다.

제 2조 (용어의 정의)

1. “뉴학”이라 함은 “회사”가 “연수기관”이 등록한 “어학연수 프로그램(이하 “수업”이라 한다)"을 “이용자”에게 제공하기 위하여 컴퓨터 등 정보 통신 설비를 이용하여 설정한 가상의 중개장을 말하며, 아울러 인터넷 사이트를 운영하는 사업자의 의미로도 사용합니다.

2. “이용자”라 함은 “뉴학”이 제공하는 서비스를 받는 “개인 사용자 회원” 또는 “연수기관 스태프 회원" 또는 “비회원”을 말합니다.

3. “회원”은 “개인 사용자 회원”과 “연수기관 스태프 회원”을 의미합니다.

4. “개인 사용자 회원”이라 함은 “회사”가 정한 소정의 절차를 거쳐서 회원 가입을 한 개인으로서, “뉴학”의 정보를 지속적으로 제공받으며, “뉴학”이 제공하는 서비스를 계속적으로 이용할 수 있고 “소비자” 및 “공급자”가 될 수 있는 권한을 가진 자를 말합니다. 아울러 “회사”는 서비스의 원활한 제공을 위해 회원의 등급을 “회사” 내부 규정에 따라 나눌 수 있습니다.

5. “연수기관 스태프 회원"이라 함은 “회사”가 정한 규약을 준수하여 계약한 “뉴학”에 가맹 또는 입점한 연수기관 마케터로서 “회사”에 허락 받은 “연수기관”을 대신하여 “수업”을 제공할 수 있는 권한을 가진 “회원”을 말합니다.

6. “비회원”이라 함은 회원으로 가입하지 않고 “회사”가 제공하는 서비스를 이용하는 자를 말합니다.

7. “콘텐츠”라 함은 “소비자” 또는 “공급자”가 “어학연수”를 위해 게재한 모든 글, 사진, 동영상, 사용자 후기 등을 말합니다.

8. “수업"이라 함은 “뉴학"의 등록 절차에 따라 어학연수 프로그램을 제공하기 위해 등록한 사용권을 보유한 연수기관, 수업 또는 프로그램을 의미합니다.

9. “뉴학 콘텐츠관리규정”이란 회사가 별도로 규정하여 공개한 어학연수 관련 정보 등록 시 회원의 준수 사항 및 위반 시 제재 규정을 의미합니다.

위 항에서 정의되지 않은 이 약관상의 용어의 의미는 일반적인 거래 관행에 의합니다.

제 3조 (서비스의 제공 및 변경)

1. “뉴학”은 다음과 같은 업무를 수행합니다.

수업 및 어학연수 전반에 관한 정보 제공 서비스
기타 “뉴학”의 이용자를 위하여 제공하는 서비스

2. “뉴학”은 “회원”이 어학연수의 이용을 위해 “콘텐츠”를 올릴 수 있는 플랫폼을 제공하며, 직·간접적으로 “콘텐츠”를 생산합니다. “이용자”는 자신이 생산하여 플랫폼에 제공한 “콘텐츠”에 대한 저작권을 갖습니다. 따라서, “뉴학"에 올려진 “콘텐츠”에 대한 책임은 “콘텐츠”를 생산해서 등록한 원저작자에 있습니다.

3. “뉴학”이 제공하기로 이용자와 계약을 체결한 서비스의 내용을 기술적 사양의 변경 등의 사유로 변경할 경우에는, 그 변경이 실질적으로 이용자에게 불리한 것이 아닌 경우 그 사유를 이용자에게 통지하거나, 이용자가 알아볼 수 있도록 공지사항으로 게시합니다.

제 4조 (서비스의 중단)

1. 회원의 서비스 기간은 “회사”에 서비스를 신청하여 이용 승낙이 있은 날로부터 이용 계약 해지 시까지 입니다.

2. “뉴학”은 컴퓨터 등 정보 통신 설비의 보수 점검, 교체 및 고장, 통신의 두절, 천재지변 등 운영상 상당한 이유가 있는 경우에는 서비스의 제공을 제한하거나 일시적으로 중단할 수 있습니다. 이 경우 서비스 일시 중단 사실과 그 사유를 사전에 사이트 초기 화면에 통지합니다. 다만, “회사”가 사전에 통지할 수 없는 부득이한 사유가 있는 경우 제8조에 정한 방법으로 사후에 통지할 수 있습니다.

3. 사업종목의 전환, 사업의 포기, 업체 간의 통합 등의 이유로 서비스를 제공할 수 없게 되는 경우에는 “뉴학”은 제8조에 정한 방법으로 충분한 기간을 두어 이용자에게 통지하거나 이용자가 알아볼 수 있도록 공지 사항으로 게시합니다.

제 5조 (대리 행위의 부인)

“회사”는 효율적인 서비스를 위한 시스템 운영 및 관리 책임만을 부담하며, 이용자가 뉴학의 정보를 이용하는 중에 발생한 거래와 관련하여 거래 당사자 중 어느 일방을 대리하지 아니하고, 이용자 사이에 성립된 거래 및 회원이 제공하고 등록한 정보에 대해서는 해당 이용자가 그에 대한 책임을 부담하여야 합니다.

제 6조 (보증의 부인)

회사는 신고 받은 허위 정보의 삭제조치를 취하는 등의 서비스 관리자로서의 책임을 부담합니다. 단, 이용자가 뉴학을 이용해 얻은 정보를 기반으로 별도의 이용자 간 계약을 체결할 경우에 대한 위험과 책임은 계약을 체결한 해당 이용자가 부담합니다.

제 7조 (회원에 대한 통지 및 공지)

1. "회사”는 이동전화 단문 메시지 서비스(SMS) 또는 푸시알림(web push) 등으로 회원에게 통지할 수 있습니다.

2. “회사”는 불특정다수 회원에 대한 통지의 경우 공지사항을 통하여 게시함으로 개별 통지를 대신 할 수 있습니다. 다만, 회원 본인의 거래와 관련하여 중대한 영향을 미치는 사항 또는 회원에게 불리한 약관 개정 등에 대해서는 제1항의 방법 또는 문자메시지(SMS) 송신, 전자메일 송신 등의 방법으로 개별적으로 통지합니다.

제 8조 (회원가입)

1. “이용자”는 “회사”가 정한 가입 양식에 따라 회원 정보를 기입한 후 이 약관에 동의한다는 의사표시를 함으로서 회원 가입을 신청합니다.

2. 연수기관 스태프 회원의 가입 성립 시기는 “어브로딘”의 승낙이 회원에게 도달한 시점으로 합니다.

3. “회원”은 “서비스” 안에 “나의 정보” 화면을 통하여 언제든지 본인의 개인 정보를 열람하고 수정할 수 있습니다. 다만, “서비스” 관리를 위해서 필요한 이동 전화 번호 등은 수정이 불가능 하며, 비상연락번호를 추가 요구할 수 있습니다.

4. “회원”은 등록 사항에 변경이 있는 경우, 즉시 온라인 수정을 하거나 전자우편 및 기타 방법으로 “회사”에 그 변경 사항을 알려야 합니다.

5. 제5항의 변경 사항을 “회사”에 알리지 않아 발생한 불이익에 대하여 “회사”는 책임지지 않습니다.

6. 회원 가입은 반드시 본인의 진정한 정보를 통하여 가입할 수 있습니다. “회사”는 “회원”의 종류에 따라, “회사”는 회원이 등록한 정보에 대하여 전문기관을 통한 실명확인 및 본인인증을 요청하거나, 연수기관 스태프 회원의 경우 국가별 공신력을 입증할 수 있는 교육인증기관, 이민성 또는 교육부를 통해 기재한 사항이 일치하는지 확인하는 등 기타 확인 조치를 할 수 있습니다. “회원”의 정보가 “회원” 본인의 것이 아닌 경우 “회사”는 회원 가입을 거부할 수 있습니다.

7. “회사”는 “회원”을 등급 별로 구분하여 프로모션, 부가 서비스 메뉴, 교육프로그램 등록 건 수 등을 세분하여 서비스 이용에 차등을 둘 수 있습니다.

제 9조 (이용계약의 해지 및 회원 탈퇴)

1. "회원”은 “뉴학”에 언제든지 탈퇴를 요청하여, 이용 계약을 해지할 수 있습니다. 단 이용 계약이 종료되면 “회사”는 회원에게 부가적으로 제공한 각종 무료혜택을 회수할 수 있습니다.

2. 제 1항에 따라 해지를 한 회원은 이 약관이 정하는 회원 가입 절차와 관련 조항에 따라 신규 회원으로 다시 가입 할 수 있습니다. 다만 가입신청자가 이용정지 혹은 이용계약 해지의 제재를 받은 적이 있는 경우, 회사는 재가입을 거부할 수 있습니다.

3. 제 1항에 따라 해지를 한 이후에는 재가입이 불가하며, 모든 가입은 신규 가입으로 처리 됩니다.

4. 회원이 다음 각 호의 사유에 해당하는 경우, “뉴학”은 회원의 서비스 이용 정지, 일부 서비스 제한, 이용계약 해지 등을 할 수 있습니다.

가입 신청 시에 허위 내용을 등록한 경우
다른 사람의 이용을 방해하거나 그 정보를 도용하는 등 전자상거래 질서를 위협하는 경우
“뉴학”을 이용하여 법령 또는 이 약관이 금지하는 행위를 하는 경우
“뉴학” 서비스를 이용하여 “뉴학”의 회원을 타 사이트로 유도하는 경우
기타 ”회사”의 합리적인 판단에 기하여 서비스의 제공을 거부할 필요가 있다고 객관적으로 인정되는 경우

5. 회원이 뉴학의 콘텐츠관리규정을 위반하는 경우, 회사는 뉴학 콘텐츠관리규정의 내용에 따라 회원이 제공한 정보를 비공개처리, 회원의 서비스 이용정지, 이용계약 해지, 이용계약 해지 후 재가입 또는 신규가입 거부 등의 조치를 취할 수 있습니다. 자세한 내용은 뉴학 콘텐츠관리규정을 참고해 주시기 바랍니다.

6. 회원이 다음 각 호의 사유에 해당하는 경우, “뉴학”은 회원과의 이용계약을 해지할 수 있습니다. 다만 6호, 7호, 8호의 경우에는 7일 이내에 시정할 것을 최고하고, 해당 기간 내에 시정하지 않는 경우로 한정합니다).

“뉴학”이 회원 자격을 제한·정지시킨 후, 회원 자격을 제한 또는 정지시킨 사유와 동일한 행위를 2회 이상 반복하거나, ”뉴학”이 그러한 사유를 시정할 것을 요청하였음에도 불구하고 요청 후30일 이내에 그 사유가 시정되지 아니하는 경우
“연수기관 스태프 회원”이 "뉴학"에 등록된 "수업"과 다른 내용을 등록하는 행위가 2회 이상 반복되는 경우
다른 회원의 권리나 명예, 신용 기타 정당한 이익을 침해하거나 대한민국 법령 또는 공서 양속에 위배되는 행위를 한 경우
회원가입신청 승낙거부 사유가 추후 발견된 경우
회사의 확인 결과 "연수기관 스태프 회원"이 “뉴학”과 유사한 계약을 타유학원과 체결하거나 "뉴학"과 유사한 서비스를 운영할 경우
회사가 제공하는 서비스의 원활한 진행을 방해하는 행위를 하거나 시도한 경우
회사가 정한 서비스 운영정책을 이행하지 않거나 위반한 경우
기타 회사가 합리적인 판단에 기하여 서비스의 제공을 거부할 필요가 있다고 인정할 경우

7. “회사”가 해지를 하는 경우 “회사”는 “회원”에게 “회원”이 등록한 e-mail, 전화, 기타의 방법을 통하여 해지 사유를 밝혀 해지 의사를 통지 합니다. 이용 계약은 “회사”의 해지 의사를 회원에게 통지한 시점에서 종료 됩니다.

8. 본 항에서 정한 바에 따라 이용 계약이 종료된 경우에는 회원의 재이용 신청에 대하여 “회사”는 이에 대한 승인을 거부 할 수 있습니다.

제 10조 (환불 규정)

1. "회원"이 서비스를 일부 이용하고 환불 요청 시 결제대금에서 총 이용금의 10% 위약금을 공제한 후 환급합니다. 단, 서비스 결제 후 7일 이내 청약철회 요청 시 위약금 없이 전액 환급합니다.

2. 서비스 결제 후 7일 경과 시, “회원”이 결제한 금액은 현지 연수기관으로 입금되며, 이 경우 현지 연수기관의 환불 규정에 의거하여 환급받을 수 있습니다. 이때 환급액은 사용일수에 따라 달라지며, 환급받는 시점의 환율이 적용되므로 그 금액은 최초 “뉴학”에 결제한 금액과 다를 수 있습니다.

3. 신용카드로 결제한 "회원"의 경우 구매 취소 시 기존에 결제하였던 내역을 전액 취소하며 취소 시점에 따라 상품 취소 수수료를 재승인 합니다. 이 경우 구매 취소 시점과 해당 카드사의 환불 처리기준에 따라 취소금액의 환급 방법과 환급일은 다소 차이가 있을 수 있으며, 사용한 신용카드의 환불 정책은 신용카드회사에 직접 문의해 주시기 바랍니다.

4. "회원"이 타인의 신용카드 또는 휴대전화번호를 도용하여 부당한 이익을 편취하였다고 볼 수 있는 합리적 사유가 있는 경우 "회사”는 "회원"에게 소명 자료를 요청하고 환불을 보류할 수 있습니다.

5. "회원"의 개인정보도용 및 결제사기로 인한 환불요청 또는 결제자의 개인정보 요구는 법률이 정한 경우 외에는 거절될 수 있습니다.

6. 위약금과 사용일수 금액이 결제한 금액보다 클 경우 환불이 불가합니다.

7. 본 약관에서 정하지 않은 환불에 관한 사항은 전자상거래 등에서의 소비자보호에 관한 법률 등 관련 법령, 지침 또는 상관례에 의합니다.

제 11조 (개인정보의 보호)

“회사”는 “회원”의 개인정보를 적법하게 수집, 이용하고 안전하게 보관합니다. “회사”는 필요·최소한의 개인정보만 수집·이용하고, “회원”의 동의 또는 법령상 근거가 없는 이상 제3자에게 제공하지 않습니다. “회원”은 법령에서 달리 정하고 있지 않는 이상 언제든지 “회사”가 처리하고 있는 개인정보의 열람·처리정지·수정·삭제를 요청할 수 있고, “회사”는 지체 없이 관련 조치를 취합니다. 그 밖에 개인정보 수집, 이용, 제3자 제공, 수탁, 파기 등에 관한 사항은 “회사”가 별도로 제공하는 “개인정보 처리방침”에 따릅니다. “회사”의 홈페이지 또는 어플리케이션 이외의 사이트에는 회사의 약관과 개인정보처리방침이 적용되지 않습니다.

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“회사”는 어학연수에 관한 정보 제공 서비스를 운영하며, “이용자”는 스스로 해당 정보를 통하여 연수기관 담당자, 홈스테이 담당자와 거래를 할 수 있습니다. “회사”는 “이용자”와 직접 어학연수를 중개하지 않으며, “이용자” 간의 성립된 거래와 관련된 법적 책임은 거래 당사자인 이용자들 스스로가 부담합니다.

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1. “회사”는 회원이 서비스 이용 중 필요하다고 인정되는 다양한 정보를 서비스 내 공지사항, 서비스 화면, 전자 우편 등의 방법으로 회원에게 제공 할 수 있습니다. 다만, 회원은 관련법에 따른 거래 관련 정보 및 고객문의 등에 대한 답변 등을 제외하고는 언제든지 위 정보 제공에 대하여 수신 거절을 할 수 있습니다.

2. “회사”는 서비스 운영과 관련하여 “회사”가 제공하는 서비스의 화면 및 홈페이지 등에 광고를 게재할 수 있습니다.

제 14조 (거래부적합 프로그램 및 허위 콘텐츠)

회사는 뉴학에 등록된 매물 중 사회통념, 관례 및 “회사”가 정한 “뉴학 콘텐츠관리규정”에 따라 부적합하거나 허위 콘텐츠 또는 프로그램으로 판단되는 경우 “뉴학 콘텐츠관리규정”에 따라 비공개처리 후 삭제, 수정을 요청하거나 직접 삭제 할 수 있으며, 그러한 정보 제공 및 프로그램이나 콘텐츠 등록이 본 약관 또는 “뉴학 콘텐츠관리규정”에 위배되는 경우 본 약관 및 “뉴학 콘텐츠관리규정”의 내용에 따라 해당 회원의 서비스 이용을 정지하거나 회원과의 이용계약을 해지할 수 있습니다. 뉴학에 부적합한 프로그램 및 허위 콘텐츠를 등록하여 거래 과정에서 타 이용자에게 손해가 발생하는 경우, 프로그램 및 콘텐츠 등록자는 관련 법령에 의거하여 책임을 질 수 있습니다.

제 15조 (어학연수 거래 계약의 성립)

1. “뉴학”에서 이루어지는 어학연수 거래 승낙의 표시가 이용자 상호 간 합의 하에 이루어진 경우, 해당 계약이 성립한 것으로 봅니다. 이때 “회사”는 거래 당사자 간의 어학연수 계약에 개입하지 않으며, 이와 관련해서 일체의 책임을 부담하지 않습니다.

2. 이용자가 미성년자와 계약을 체결하는 경우에는 민법 및 관련 규정에 의하여 법정 대리인의 동의를 얻지 못하면 미성년자 본인 또는 법정 대리인이 계약을 취소할 수 있습니다. 회사는 뉴학에서 이루어지는 어학연수 거래의 당사자가 미성년자가 아니라는 등 계약 체결에 필요한 권리능력을 갖추고 있는지 여부에 대하여 보증하지 않습니다.

제 16조 (서비스의 이용)

1. “이용자”는 뉴학 서비스에서 연수기관 또는 수업 등 어학연수관련 정보를 제공할 경우, 반드시 기본적으로 제공할 것으로 지정되어 있는 항목을 기재해야 하며, 추가적인 정보를 기재할 때에도 “뉴학”에서 지정하는 양식과 방법에 따라서 기재해야 합니다.

2. “이용자”는 각자가 제공한 정보에 대한 법적인 책임을 집니다.

3. “뉴학”은 제18조의 규정된 콘텐츠 사용 목적과 방법에 따라서만 이용자가 제공한 정보를 사용합니다.

4. 이용자가 제공하는 “연수기관”과 “수업”에 대한 상세설명과 이미지는 제 3자의 권리를 침해하지 않아야 하며 해당 “콘텐츠”에 엄밀히 한정되어 관련되는 것이어야만 합니다. 또한 이용자는 어학연수 정보 제공 시 제공하는 수업 정보와 관련 없는 광고를 해서는 안 됩니다.

제 17조 (콘텐츠 사용에 대한 권리)

2. “이용자”는 “뉴학”에 직접 작성한 콘텐츠를 제공함으로써, 콘텐츠 제공 시점부터 회사에 다음과 같은 내용의 해당 콘텐츠 이용권한을 부여합니다.

콘텐츠 이용 목적 : “뉴학”의 어학연수 정보 제공 서비스 운영, “뉴학”의 어학연수 관리 서비스 운영, “뉴학”의 어학연수 계약 체결 지원 서비스 운영, “뉴학” 서비스의 온라인/오프라인 광고, “뉴학” 서비스 기획, 운영, 고도화, 예측, 전략 수립 등을 위한 빅데이터 분석
콘텐츠 이용 권한 : 복제, 배포, 전시, 수정, 공연, 파생저작물 제작이 가능한, 취소불가능한, 비독점적인, 로열티가 없는, 완납된, 전세계적인 라이선스 권한

3. “이용자”는 본조 제2항의 콘텐츠 이용권한을 회사에 제공할 수 있는 권리를 가지고 있음을 보증합니다.

제 18조 (회사의 의무)

1. “회사”는 법령과 이 약관이 금지하거나 공서양속에 반하는 행위를 하지 않으며 이 약관이 정하는 바에 따라 지속적이고, 안정적으로 재화․용역을 제공하는데 최선을 다하여야 합니다.

2. “회사”는 이용자 상호간의 거래에 있어서 어떠한 보증도 제공하지 않습니다. 이용자 상호간 거래 행위에서 발생하는 문제 및 손실에 대해서 “회사”는 일체의 책임을 부담하지 않으며, 거래 당사자 간에 직접 해결해야 합니다.

제 19조 (회원의 ID 및 비밀번호에 대한 의무)

1. ID와 비밀번호에 관한 관리책임은 “회원”에게 있습니다.

2. “회원”은 자신의 ID 및 비밀번호를 제3자에게 이용하게 해서는 안됩니다.

3. “회원”이 자신의 ID 및 비밀번호를 도난 당하거나 제3자가 사용하고 있음을 인지한 경우에는 바로 “뉴학”에 통보하고 “뉴학”의 안내가 있는 경우에는 그에 따라야 합니다.

제 20조 (이용자의 의무)

1. “이용자”는 다음 행위를 하여서는 안됩니다. 만약 다음 각 호와 같은 행위가 확인되면 “회사”는 추가적인 피해 발생을 막기 위하여 “이용자”에게 위반 사실과 서비스 일시 중단을 통지하고 5일 이내에 시정할 것을 요구합니다. “이용자”가 동 기간 내에 소명하지 아니하거나 정당한 사유를 제시하지 못할 경우 “회사”는 “이용자”와의 서비스 이용 계약을 해지할 수 있습니다.

타인의 정보 도용
“뉴학”에 게시된 정보의 허위 변경
“뉴학”이 정한 정보 이외의 정보(컴퓨터 프로그램 등) 등의 송신 또는 게시
“뉴학” 기타 제3자의 명예를 손상시키거나 업무를 방해하는 행위
외설 또는 폭력적인 메시지, 화상, 음성, 기타 공서양속에 반하는 정보를 “뉴학"에 공개 또는 게시하는 행위
“뉴학”에 게시된 “연수기관 스태프"의 연락처 또는 개인정보를 어학연수 서비스 외 다른 용도로 사용
“회사” 서비스 운영을 고의 및 과실로 방해하는 경우
기타 현행 법령 위반 등 중대한 사유로 인하여 “회사”가 서비스 제공을 지속하지 못할 객관적인 이유가 있는 경우

2. “뉴학”은 “회사”의 정책에 따라 회원 간의 차별화된 유료 서비스를 제공할 수 있습니다.

제 22조 (면책 및 회원·이용자간 분쟁해결)

1. “회사”는 천재지변, 전쟁 및 기타 이에 준하는 불가항력으로 인하여 서비스를 제공할 수 없는 경우에는 서비스 제공에 대한 책임이 면제됩니다.

2. 회사”는 기간통신 사업자가 전기통신 서비스를 중지하거나 정상적으로 제공하지 아니하여 손해가 발생한 경우 책임이 면제됩니다.

3. 회사는 서비스용 설비의 보수, 교체, 점검, 공사 등 서비스 운영에 필요한 상당한 사유로 발생한 손해에 대해 회사의 고의 또는 과실이 없는 한 책임이 면제됩니다. 단, 서비스 제공이 중단된 기간은 유료 서비스 기간에서 제외합니다.

4. “회사”는 “이용자”의 귀책사유로 인한 서비스 이용의 장애 또는 손해에 대하여 책임을 지지 않습니다.

5. “회사”는 “이용자”의 컴퓨터 오류에 의해 손해가 발생한 경우, 또는 신상정보 및 전자우편 주소를 부실하게 기재하여 손해가 발생한 경우 책임을 지지 않습니다.

6. “회사”는 이용자가 서비스를 이용하여 기대하는 수익을 얻지 못하거나 상실한 것에 대하여 책임을 지지 않습니다.

7. “회사”는 회원이 게재한 정보, “자료, 사실의 신뢰도, 정확성 등의 내용에 관하여 회사의 고의 또는 중대한 과실이 없는 한 책임을 지지 않습니다.

8. 회사는 이용자 상호간 및 이용자와 제 3자 사이에 발생한 분쟁에 대해 개입할 의무가 없으며, 이로 인한 손해를 책임을 지지 않으며, 그러한 분쟁은 분쟁당사자들이 직접 해결하여야 합니다. 이와 관련하여 “회사”는 연수기관 스태프 회원이 제공한 어학연수 프로그램 정보를 표시할 경우 연수기관 스태프 회원의 성명, 주소, 전화번호, 연수기관 등록번호를 함께 제공하며, “회사”가 어학연수 중개 거의 당사자가 아니라는 사실을 명확하게 표시합니다.

제 23조 (재판권 및 준거법)

1. 서비스 이용과 관련하여 회사와 이용자 간의 분쟁에 관한 소송의 관할은 민사소송법에 의합니다.

2. 본 계약은 대한민국 법에 의하여 해석됩니다.

본 약관은 2017년 9월 30일부터 적용 합니다.